Frequently Asked Questions

When will my order ship?

Typically, orders placed before 12 pm GMT —Monday through Friday (excluding holidays)—will ship the same day. If your order is placed after 12 pm GMT on Friday, it will be processed the following Monday.

 

How do i track my order?

You will be given the tracking number and courier, after your order has been placed. You will be able to track the order via the couriers website.

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What is the return policy for the items purchased on UK Soda?

You can return most purchases up to 7 days from the date you receive them. To find out more, check out the Returns page

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How do I return an item?

For most items purchased on UK Soda, you will have a 7 day returns option. If for ever reason you want to return a product, email us on Customer.Support@uksoda.co.uk

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